How to Book
All you need do is print out a Booking Form (see the blue panel below Monica's picture) – complete it, add payment and post it to us.
Please note, on the basis of a phone call or email exchange we may pencil you in so as to reserve a space (for a period of a week). But we can only confirm your booking when we receive the printed form and payment.
About our Charges
Othona is a not-for-profit charity and is known as very affordable. Our standard adult rate reflects the real cost of your stay. If you value Othona's work and can add a donation, please do. Your gifts allow us to offer generous concessions and bursaries in case of need.
The concessionary adult rate is freely available to those who need it (up to 21 days per person per financial year). It's not tied to eligibility for state benefits, for instance. You choose if it's appropriate for you and we will accept your decision.
We don't quote concessionary rates for children, but are happy to consider a reduction if your family needs it. Please contact us to discuss this in confidence.
If even the concessionary rate is a problem for you, we have a bursary fund. Applications for adult bursaries – in writing to the warden please – are treated in confidence.
How Much to Pay
The charge rates for each event are listed below the event description.
If you arrive late or leave early we usually charge for the full duration of the event – unless explicitly agreed otherwise in advance.
When and How to Pay
We welcome payment in full at the time of booking – it cuts down the paperwork all round. If you pay only a deposit when booking, the balance will be due one month before the event starts. If you book less than a month before the event, you must pay in full straight away.
Othona can accept payments by cheque or postal order – but not credit or debit cards. You may find a bank transfer is best. Please phone or email us for details.
If you have to cancel we will refund a varying proportion of your payment.
N.B. the cancellation date is not when you decide, but the day when we hear about it!
Nobody wants cancellations, but they do happen. We don't like to see you heavily out of pocket either. So we suggest you consider taking out insurance (unless you already have cover, e.g. an annual holiday package). This could guard against you losing money if you have to cancel.
The Holidayplan scheme from Travellers Protection Services Ltd. could be suitable. It is not available online but you can phone 0845 218 7162 for details, or request a leaflet from us on your booking form.
If you do choose to insure, be careful you understand your provider's exclusions, especially for pre-existing medical conditions.
Terms and Conditions
When you sign the booking form you will be agreeing to our Terms and Conditions which repeat the cancellation details above. They also include health and safety considerations, so that we can go on welcoming you and other visitors to this lovely natural environment.